Enabling Unified Communications across IP network borders
Key functions include the following:
Interoperability: Acme Packet E-SBCs resolve multi-vendor interoperability and multi-protocol interworking issues which often hamper SIP trunk deployments. The products normalise SIP messages to mitigate vendor incompatibilities and provide comprehensive signaling, transport and media encryption interworking functions as well as codec translation capabilities to streamline SIP trunk service deployment.
Reliability: Acme Packet E-SBCs can balance loads across SIP trunks and statefully reroute sessions around SIP trunk failures to optimise performance, circumvent equipment and facility problems, and ensure business continuity. In addition, the products provide granular admission control and QoS marking capabilities to ensure service quality.
Session Routing: Acme Packet E-SBCs provide rich session routing and control functions including centralised call routing and dial plan management capabilities for cases where Microsoft Lync or Microsoft OCS co-exist with legacy enterprise telephony systems. This allows for the centralised management of all enterprise telephony routing in a single network element.
The Acme Packet Net-Net family of session border controllers support multiple applications in enterprise and contact center networks - from VoIP trunking to hosted enterprise to fixed-mobile convergence. The Net-Net products satisfy critical security, service assurance and regulatory requirements in enterprise and contact center networks; and support multiple protocols - SIP, H.323, MGCP, NCS, H.248 and RTSP - and multiple borders - enterprise access and trunking.
Acme Packet is the Session Border Control (SBC) category creator and leader with 50-60% market share, founded in August 2000. The Acme Packet customer base includes 910 customers in 100 countries with 48 of the top 50 service providers and 8 out of the fortune 25 enterprise networks. Acme Packet has 440+ employees in 31 countries and is headquartered out of Burlington, MA. Acme Packet is a public company (NASDAQ:APKT) with strong financials.